| » THE CREDIT CARD INFORMATION: The credit card information you have supplied is only to guarantee your reservation and will not be used unless there is a no show case. Cash payments will be awarded with 11% reduction off the accommodation fee. To get the mentioned discount you need to inform our front desk during check-in. |
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| » RATES: Room prices are including open buffet breakfast, all taxes and service charges. |
| » CANCELLATION POLICY: You can cancel your reservation within the cancellation period by simply clicking through your reservation detail page on our secure website. In case of any problems that can occur during your visit to the website, you can send your cancellation request by e-mail ( info@hotrez.com ). We cannot cancel or modify any reservations by phone. One night no show charge will applied to your credit card if you want to cancel your reservation after the cancellation period. |
| » CHILDREN REDUCTION: Child age 0-6 is free of charge in the same room with his/her parents. This promotions is only valid for one child. For second child the hotel charges a fee. |
| » GROUP RESERVATION POLICY: According to the policy of Sirkeci Group Hotels, 5 and more than 5 rooms are accepted as a group reservation. The sales representative of Sirkeci Group Hotels will contact you about the payment plan of the group. |
| » FREE TRANSFER FOR THREE OR MORE NIGHTS ACCOMMODATION.We do offer free one way transportation to OR from ATATÜRK AIRPORT ONLY. This offer is good for only direct internet reservations of 3 nights and over only from this page. |
| » FOR TRANSFER ARRANGEMENT: If you'd like to arrange a transfer, please call the hotel +90 212 528 43 44 and press 0. |
| » RESERVATION OFFICE WORKING HOURS: The reservation department is open from 09:00 to 18:00 from Monday to Friday and also 09:00 to 14:00 on Saturdays GMT + 3:00 |
